Clients
Henkel
Modern trade development and management.
Energizer
Category based customer review, using one to one structured interviews. Providing the ‘start point’ for an organisation wide category initiative.
GESeaco
We developed their first ever approach to Global Account Management. Defined the role, scoped and recruited the team & completed all required training & development. Global Accounts have subsequently grown at double the pace of Regional Accounts.
Ryvita
We developed a strategic approach to International market development and undertook key market opportunity assessment.
TEVA
We developed a bespoke programme of training & development titled “The TEVA Sales Academy” which has covered such topics as “Territory Growth”, “New Business Development”, “People Management” etc.
Du Pont
We helped develop the Du-Pont Core Curricular – High Impact Selling – a suite of sales tools in workshop format. Currently, being training to the Du-Pont organization.
Bausch & Lomb UK
We gave guidance in Customer Segmentation methodologies followed by a major initiative to drive rapid growth in the UK Contact Lens business through development of a new and radically different strategy.
Bausch & Lomb Europe
We conducted extensive work in such fields as European Grocery & Pharmacy channel entry, Customer Segmentation & new sales force ways of working, Category Leadership, “Soft Selling” Training.
Bausch & Lomb Europe
Developing and implementing their senior management & commercial management development programme.
AAH Pharmaceuticals
Retained strategic customer management partners. We are working with them on the creation of a customer centered organisation.
Electrolux
We developed and delivered the ‘Electrolux way’ of practical category management. We worked with a key region to develop their category strategy and partnering with two of the largest retailers. We developed the category strategy and implementation with a key global retailer.
Twinings
We produced the approach to International market development and implemented the subsequent change programme within the organisation. We also undertook a review of customer services, that resulted in significant organisational, operational changes and enhanced customer service.
United Biscuits
We developed the ‘UB way’ of Global Distributor management.
Phillips
We developed the Phillips Global Core Curricula – a suite of >20 Sales and Marketing Training Programme's which is currently being trained to the Phillips organisation globally.
Discover travel & tours
We developed and delivered a customer services and customer operations improvement programme.